Privacy Policy
01. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
By accessing our website, you agree to the practices described in this policy.
02. Information We Collect
We may collect the following types of information:
a) Personal Information
This information is collected when you submit a contact form, request a quote, place an order, or subscribe to updates:
- Name and Designation
- Email address and Phone number
- Company name and industry
- Billing and shipping address
b) Non-Personal Information
This information helps us improve our website performance and user experience:
- Browser type and version
- IP address and geographical location
- Device information (Mobile/Desktop)
- Website usage data and clickstream patterns
03. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Responding to inquiries and customer requests
- Processing orders and managing export shipments
- Providing technical quotations and product details
- Improving website functionality and security
- Communicating updates or promotional information (if opted in)
- Compliance with legal and international trade obligations
Note: We do not sell or rent your personal information to third parties.
04. Information Sharing
We may share information with trusted partners to facilitate our services:
- Logistics and shipping partners for global order fulfillment
- Secure payment service providers
- Government or regulatory authorities if required by law
All third-party partners are strictly required to maintain data confidentiality and security.
05. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Our internal systems are audited regularly to ensure safety.
However, no internet-based system is completely secure, and we cannot guarantee absolute security of data transmitted over the web.
06. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us understand which pages are most useful to our visitors. You may choose to disable cookies in your browser settings, though this may limit some website functionality.
07. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy statements before providing personal data.
08. Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your information (subject to legal or contractual requirements).
09. Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. All changes will be posted immediately on this page with an updated "Last Updated" date.